Skip to content
ProtectMyFlight

Refund policy

When a ProtectMyFlight purchase can be refunded, how to request one and how long a refund takes.

Refund policy

[PLACEHOLDER — this document has not yet been supplied by ProtectMyFlight's legal advisers. The final wording will replace this text before launch. Nothing on this page should be relied upon as the terms of the service.]

What this document will cover

  • Who the contracting legal entity is and how to reach it
  • The scope of the service and what is expressly excluded
  • The rights and obligations of both parties
  • The governing law and the complaints route

Interim contact

Until this document is finalised, questions can be sent to the contact address published on the contact page and will be answered individually.